CallYa SIM-Karten Registrierung

Register your CallYa SIM card in a few steps
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Please enter your personal data correctly.
If you have no permanent residence in Germany,
please state the address of your current residence.
Your card will be activated after successful identification.

Your personal video assistant is available daily from 7 am until 11 pm. You can still proceed to the identify check, where you will receive an e-mail with a link for a later date of identification. You can use the link to identify yourself within the next 7 days.

Your country is not listed? You can get yourself identified by one of our employees in a Vodafone shop. You can find your closest Vodafone shop here: here

Please state a customer password. You will need it in future,
to manage your customer account data.


Please state a customer password. The password should consist of at least 6 up to a maximum of 20 characters. Allowed are uppercase and number chars.

Please state a customer password. The password should consist of at least 6 up to a maximum of 20 characters.

Your CallYa Card will never be again without amount!

Register now for CallYa Komfort-Aufladung.

Your CallYa card recharges automatically. You decide on the amount. If your balance drops below 5 Euro or isn't sufficient to deduct the base fee of your tariff or tariff options, recharge follows automatically. You pay via direct debit. To register the validation of your bank account is mandatory. For this once top-up your CallYa card with 15 Euro via direct debit.

  • Comfort charging

    Select the auto-topup amount
    Confirm your bank account

    You hereby authorise Alphacomm GmbH to directly debit your bank account with the one-off amount of 15 Euro. Your bank account information is to be entered in the next step. You furthermore authorise Vodafone GmbH to directly debit the same bank account with the amount according to the desired top-up value when the balance thresholds are reached. The SEPA direct debit mandate is only given for the submitted call number. The top-up amount is credited to the submitted call number. Your bank account details are stored in your customer account. You can use your bank account for individual top-ups with a limit of 150 Euro per month until you revoke your authorisation.

Identify yourself online or at a nearby post office
Identify yourself online
Identification at post office

Since June 2017 it is mandatory for all new Prepaid customers in Germany to prove their identity before their SIM card can be activated. The fastest and most convenient way to do this is through online identification.

How would you like to identify yourself?
recommended

By online ID function (eID)
or by video

You may decide this in the next step on the side of our ident service provider.

  • The easiest way is the online ID function (eID) without video Details

    1. Keep your documents ready
    2. Hold ID-card against device
    3. SIM-activation

    You need:

    An NFC-enabled smartphone (Android or iOS)
    More Info

    Most current smartphones already have the NFC function. If you use for example contactless payment with Google or Apple Pay, you can also use the online ID function (eID). This applies to Apple from iOS 13.0 and from iPhone 7 and for Android from version 5.
    Important: The NFC function of your smartphone must be switched on.
    Your valid new identity card (nPA) or electronic residence permit (eAT)
    More Info

    You have the right ID or residence card if the card is in credit card format and the online ID function is enabled. Since July 2017 this is the case with every new ID card. If your ID card is older, you can always activate the function later.
    Your 6-digit ID PIN
    More Info

    You received your PIN with the official cover letter for your ID card.
    Have you changed your 5-digit transport PIN yet? If not, you can do that in the app of our service provider, which you need for your identification.
     

  • Identification with ID card and smartphone via video Details

    1. Keep your documents ready
    2. Identify yourself via Video-Chat
    3. SIM-activation

    You need:

    computer, smartphone or tablet with a camera
    proof of identity e.g. passport or ID document
    stable internet connection and sufficient light so that you are recognisable

  • Proofing your identity at a nearby post office is straightforward : Details

    1. Print/Save coupon
    2. Identification at the post office
    3. Activation within 24h!

    You need:

    POSTIDENT coupon which can either be printed out or presented via smartphone
    Proof of identity e.g. passport or ID document

Important information

Vodafone GmbH may use my telephone number and my email address to send me information on advice, market research and advertising for its own similar offers by electronic mail (e.g. messenger, SMS, MMS and email). I can object to the use of my phone number and address for this purpose at any time in whole or in part, in writing or electronically, which will remove me from this type of communication in the future.

Information on the processing of contract data
The Vodafone companies may exchange my contract data with each other, in order to inform me about products and services of Vodafone companies, and also on behalf of each other. The legal basis for this is Art. 6 I f) GDPR in connection with the legitimate interest of Vodafone companies in individually fitting information about products and services. The Vodafone companies will only contact me with such information via contact channels for which I have given my consent or which are permitted by law, as long as I have not objected to this. Further information on data protection can be found at www.vodafone.de/datenschutz. I can object to this processing of my contract data at any time in writing or electronically for the future.

Vodafone companies: Vodafone GmbH, Ferdinand-Braun-Platz 1, 40549 Düsseldorf, Vodafone Deutschland GmbH (expected to trade under Vodafone Deutschland GmbH from 01.02.2021), Betastraße 6-8, 85774 Unterföhring sowie Vodafone West GmbH, Vodafone Hessen GmbH & Co. KG, Vodafone BW GmbH, Vodafone NRW GmbH, alle Aachener Str. 746-750, 50933 Köln.
Contract data: Information about my contractual relationship, my tariffs, options and services as well as information that identify me as an individual, such as name, postal and email address, telephone number, date of birth and IBAN.
Products and services: From the areas of mobile communications, Internet & landline, TV, multimedia and entertainment, Internet of Things (IoT) and cloud and hosting services as well as associated hardware and software.

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